TicketZap reads every support ticket, resolves the routine ones, and escalates the rest. No helpdesk required. It just works with your existing inbox.
Every support AI tool wants you to migrate to their platform first. Install their widget. Pay per seat. Restructure your workflow. TicketZap doesn't. It connects to the inbox you already have and starts working.
Works with Gmail, Outlook, or any IMAP inbox. Zero setup friction.
Pay per resolution. If it doesn't resolve, you don't pay.
Not a suggestion engine. An autonomous employee that handles tickets end-to-end.
Learns from your docs, FAQs, and past conversations automatically.
Gmail, Outlook, custom SMTP. TicketZap monitors incoming support emails in real-time. No forwarding rules, no webhooks to configure.
Upload docs, FAQ pages, or past ticket history. TicketZap builds an internal knowledge graph and gets smarter with every interaction.
Routine tickets get resolved automatically. Edge cases get escalated to your team with full context. You get a daily report of everything it handled.
Always-on coverage
Average response time
Tickets resolved autonomously
For unresolved tickets
TicketZap is building the future where every business has world-class customer support from day one, regardless of team size.